Everything you need to know and more.

On the whole, we are a wellness space for the modern being. A place that encourages rest and relaxation through our communal bathhouse and other offerings.

Collingwood

Monday: 10:00am to 9:45pm

Tuesday to Sunday: 7:00am to 9:45pm

We keep our hours up-to-date on Google.

You can give us a call on 03 9917 5412, or email us at hello@sos-senseofself.com.

If you are needing to get in touch to cancel or reschedule your booking then please contact us via email.

Just like how we have a no BS approach to wellness, we also have a no BS policy when it comes to discrimination against any one or any body. We are an inclusive space and we respect all bodies, shapes, sizes, colours, gender expressions, and abilities. So showing up for an appointment here, we take it means you have agreed to respecting all bodies and the people in them. Any patron or employee found to be impinging this requirement either verbally or physically, will be asked to vacate the premises immediately.

To this effect, all visitors and staff must respect people's pronouns and never presume an individual's gender. It goes without saying that we do not touch anyone without their express permission. All staff and clients are governed by these terms at Sense of Self.

We have a zero-tolerance policy for any funny business. If you are caught engaging in any acts of a sexual nature whilst at SOS, you will be escorted out immediately and it will be considered a strict ban from entering our premiss again.

Kids must be 12 years of age or over to use the bathhouse or massage studio. Any minor (under the age of 18) must be accompanied by a guardian at all times either in the bathhouse or in the massage studio. All guardians are required to pay for the treatment or service selected and are responsible for children in their care at all times.

If the child is receiving a massage treatment, we require prior notice to their attendance and written formal consent by the guardian when booking. We reserve the right to deny treatment, unless this has been previously communicated to us. If you are 18 years of age, you are free to enter solo.

We are always looking for new amazing people to join our team! We have rolling applications open for the massage team or floor staff, which means you can apply anytime and when we are hiring we contact successful applicants.

Check out the link for more info and we’d love to hear from you!

Work with us!

No, the Bathhouse and Massage Studio require booking in advance.

Unfortunately no - all the facilities are well above body temperature. The common advice around pregnancy and extreme temperatures like those of hot baths, saunas, steam rooms, and cold plunges is that it should be avoided.

Some studies suggest exposure to these temperatures may increase risk, so for this reason we can’t allow pregnant women to bathe at any stage of their pregnancy.

To check out further advice about Pregnancy, Exercise and Swimming, head over to betterhealth.vic.gov.au.

We are strictly a NO phones or camera space in the Bathhouse.

The only place that photos are allowed is in reception and our Massage Studio. We are super strict on our no phone and camera policy because it is both a breach of privacy and has a negative impact on other people using the space.

We have coded lockers so you can pop your phone in there (on silent!) and enjoy the digital detox.

No, we don't allow corporate bookings in our space.

The easiest and fastest way is to do it is online.

Alternatively, you can contact us.

There is the option to book a massage and bathing package or a standalone massage treatment on our booking system. If you can't find a date with both available, we encourage you to check in again soon.

For those with massages already booked, enquire with us as to the availability of bathing in advance, but it is subject to availability.

No, if you would like to book bathing, please do so separately or enquire to add on to your massage. Subject to availability.

For all Bathhouse and Massage bookings, we ask for upfront payment when booking in.

For bathing only, we accept a valid government Healthcare card.

If you have a gift voucher and would like to make a massage booking, please book through online or put in a booking request.

If you are submitting a booking request form then please include your voucher code so the team can apply it to your booking.

If you want to use multiple voucher codes on one booking then please send us an email with your voucher codes to bookings@sos-senseofself.com as this feature is not currently available online.

You can reschedule your appointment anytime up to 24 hrs before your appointment start time. You can do this through your original confirmation email by following the 'manage your order' link at the top, or by getting in touch with us via email.

You can cancel your booking anytime up to 24 hrs before the start time of your booking by selecting 'manage your order' at the top of your confirmation and reminder email and then clicking the cancel button.

If you miss the cancellation period (see cancellation policy) then please send us an email to let us know via bookings@sos-senseofself.com or simply reply to your confirmation email.

We will send you an email booking reminder 72 hrs before your appointment so you can’t miss the cancellation window.

You are not charged if you cancel outside of the 24hr window. For cancellations within 24hrs, charges may apply. All the details on our cancellation policy can be found here.

If you cancel your booking within 24 hrs and have paid for your booking we will provide a refund to the card used to make the bookings.

If you have a voucher, when your booking is cancelled it will automatically be reinstated and you can rebook again when you are ready. We do not convert any monies paid to a credit/voucher.

Bathhouse

We strictly cap group bookings to 3 in any one 2hr period. The reason we restrict the group size to 3 is for the enjoyment of everyone in the space -groups larger than this impacts the experience of others. If you want to book for more people in the Bathhouse, a private event might be for you.

Massage

Bookings are limited to 4, please fill out the booking request form and the team will get back to you. Our group bookings are our most popular so it is best to book in advance.

Yes! For personal celebrations and private bathing. Please get in touch with all the details and we can advise you on cost and availability.

We do not host corporate events in our space.

Downstairs, the Bathhouse, courtyard areas and dedicated massage room have been purpose-built on the ground floor and designed with accessibility in mind.

This includes the installation of a pool hoist, an accessible bathroom, extra circulation space, and provision for a chair in the sauna and steam room.

In terms of specifics; our pool is half in-ground and half-out of ground to give optionality. We have both a Pelican pool hoist (the company notes the weight limit at 150kg), and space to get a chair to the pool edge. The pool edge is 54cm, and the top of the pool edge/the coping is 53cm. We also have an aquatic wheelchair that is safe to use in the sauna and steam room, as the metal on standard chairs gets very hot.

The cold plunge is inaccessible as it is not in-ground, however we have a rain shower (hot or cold) between the hot pool and the sauna, which is great for refreshing between hot activities.

Our massage studio is via stairs, but we do have a massage room on the ground floor for those unable to access that way.

The Sense Of Self team are customer service staff, so while they are exceptional at making sure guests have a great experience, they are not trained in manual handling or specialised care and as such they are not equipped to be operating and facilitating movement in and out of the pool using the Pelican pool hoist.

What our team are able to do is ensure that the above mentioned accessibility equipment is available, serviced, and operational for guests to use with the help of their own qualified companion.

Qualified companions get free access to the bathhouse and we encourage anyone requiring assistance in the facility to reach out to us directly (hello@sos-senseofself.com) so we can ensure you and your companion have all of the information they need to have a smooth experience.

Yes, you can! Companions get free access. If you are confident in navigating the space solo and don't require specific assistance you are more than welcome to come on your own. If you would like to book in for accessible bathing or massage please email us at bookings@sos-senseofself.com. The reason we’d like to hear from you is so we can ensure the facility is staffed with the right people to give an exceptional experience.

One session is 2 hours. This time includes the time you need in the changing room on your way in and out.

If you are wanting to catch public transport, you can take the number 86 tram to Keele St/Smith St. Then head down Easey street and look out for us. If you are driving/walking/riding then you can find us on Google Maps.

Our address is 30-32 Easey Street, Collingwood.

The bathhouse facilities include a large magnesium infused bath (39℃), cold plunge (10℃-12℃), Finnish sauna (82℃), Hammam (aka steam room, 46℃) and showers. There is also a relaxation lounge with some water, tea and snacks so plenty of space to take your time and relax. We also have a retail space in the reception foyer that features our Scrub Station.

We wish!

There is no designated parking, however there is free street parking in Collingwood and Fitzroy, metered parking on Smith St, and the ALDI/Wilson's Car Park just around the corner. We do recommend if you're driving to consider that looking for a spot might take a bit of time, so please factor this in when planning your travel.

Just do what feels right for you and your body.

If you want some guidance, we recommend (after showering) to start in the big pool, then the sauna, rinse off and hop into the cold plunge. Rotate around like this a few times then make your way to the Hammam to soak in stillness. In the Hammam, we love to have a cold shower (there is a shower in there) when we start to feel the heat.

This is just a light guide as we don’t like to be too prescriptive, but if you need additional guidance please ask our staff on arrival. And no matter what you do, be sure to listen to your body, stay hydrated and take in some fresh air in the lounge when needed.

We take a maximum of 24 people in the space at the same time, so there is plenty of space to enjoy the facilities.

We strictly cap group bookings to 3 in any one 2hr period.

More than three tends to impact the peaceful experience of others (we all love to catch up with our friends and loved ones but we are a compact space and rowdiness is not tolerated). Due to this, it is not flexible. If you book more than 3 people across multiple time slots we will have to reschedule the bookings as this breaches our maximum group size policy.

Booking out the Bathhouse privately is the best option for larger groups- send us an email to bookings@sos-senseofself.com for more information and pricing.

A private event means you have the whole space for yourself for two hours and we have allocated times during the weekend and week for this. You can bring a group of up to 32 people.

Please fill in an enquiry form or email us and we will send you pricing and further information.

A towel and/or robe (if you haven't hired a robe and towel bundle), your bathers, some thongs/slides (you can go bare foot also, up to you), a water bottle and something analog if you desire (e.g a book!). All other amenities (soap, shampoo, hair dryer etc.) are available in the facility.

Yes, we have free lockers in the space for you to keep your belongings in.

If you are looking for a non-chatter time in the space, our quiet mornings are on on weekdays, from 7am-12pm.

Unfortunately not! We are a bathers-on only.