Careers at Sense Of Self.

We welcome Relaxation & Remedial applicants with Cert IV, Diploma of Remedial Massage, or higher.

• As a Relaxation Therapist, you will be required to have Swedish massage as a basis, with optionality for other styles and techniques including deep tissue capabilities.
• As a Remedial Therapist you will be responsible and required to have a thorough knowledge of the full variety of massage modalities and treatments offered, and able to perform clinical assessments of clients in line with your training.

In your first two weeks you can expect to be immersed into a comprehensive onboarding and training program. During this time you will have the opportunity to experience our Massage Studio and Bathhouse first hand, time with the senior therapists and managers, as well as in-depth modules to bring you up to speed on our protocols and services.

We are keen to welcome those who enjoy working in a fast-paced environment with a dynamic and highly regarded team, and who have a human-centred approach to massage and guest care. We value all diversity of bodies and welcome all gender identities and expressions, both in our guests and our team.

Responsibilities:

• To perform every treatment with the utmost guest care from arrival at the spa to departure
• To ensure treatment delivery follows the strict protocols that will be issued by the team and directed by the Founder
• Ensuring that the studio is run in a consistent and professional manner at all times
• Professional presentation and approach to work
• Beyond treatments, therapists are expected to uphold a high standard of hygiene, professionalism, communication, and product knowledge
• Willingness to help across all aspects of studio operations if necessary, including but not limited to cleaning, back of house, laundry and customer service.

Skills + Availability:

• Cert IV, Diploma of Remedial Massage or higher
• A willingness to go the extra mile for guests under your care
• An excellent, clear, and consistent communicator with clients and colleagues
• Calm under pressure - we have a dynamic customer service environment
• Self-led and adaptable
• Flexible with your time, including availability to work nights and weekends

What we can offer:

• A structured work roster which is given at least 4 weeks in advance creating a healthy relationship towards work-life balance
• Consistent and regular work is guaranteed - our services are always in demand
• A well considered induction and training program to hit the ground running
• Wellbeing perks such as complimentary bathing before or after your shift
• Subsidised uniform
• Generous discounts across our services and retail
• Ongoing training and professional development, both internally and externally
• A supportive and warm environment
• The opportunity to grow

In your first two weeks you can expect to be immersed into a comprehensive onboarding and training program. During this time you will have the opportunity to experience our Bathhouse first hand, time with the senior managers, as well as in-depth modules to bring you up to speed on our protocols and services.

We are excited to meet people who enjoy working in a fast-paced environment, with a dynamic team, and those who have a human-centred approach to guest services. We value all diversity of bodies and welcome all gender identities and expressions, both in our guests and our team.

Responsibilities:

• Ensuring the reception, bathhouse, and all areas of the facility are maintained, clean, tidy and sterilisation practices are maintained at all times
• Replenishing stock in the space including laundry, amenities, food and beverage, and hygiene items
• Making sure guests feel welcome and comfortable on every visit
• Informing guests about the facilities, services and products when visiting the spa, and occasionally when the host needs assistance with the phone
• Ensuring all operational protocols are followed and upheld
• Knowledge of products, and ability to share knowledge with customers
• Showing attention to detail and immaculate presentation
• Willingness to work across multiple disciplines
• Assisting with guest bookings where necessary

Skills + Availability:

• Excellent, clear, and consistent communicator with clients and colleagues
• Calm under pressure - we have a demanding and high-paced customer service environment
• Self-led and adaptable
• Be human-centred care at your core - we think of the customer in everything we do
• Flexible with your time, including a willingness to work some weekends - we are open 14 hours a day, 6 days a week

What we can offer:

• Casual contract
• Ongoing training and professional development
• Wellbeing perks and a true commitment to balance
• Generous discounts across our services and retail
• A supportive and warm environment
• The opportunity to grow

The application process:

• Via the link below, we ask each applicant to answer a set of questions, provide some basic personal information and their CV
• We then go through a blind assessment of the applications, meaning we don't have access to your name, identity, personal details, or CV at this stage in order to remove bias
• Then, based on our panel's review of your responses to the questions, we invite those shortlisted for an interview